domesticcleanersineastmidlands

HOW WE VET YOUR CLEANER

Only a small percentage of applicants for our cleaning jobs are actually engaged, due to our vigorous vetting procedures. We get many calls per week from cleaners who want to join us. Straight away they are interviewed over the phone and asked many questions including previous experience, ability to provide at least 2 written references, next of kin details, past employment, history, etc. The most likely ones are then interviewed in their own homes.

At the interview stage, they MUST provide at least 2 written references, proof of ID, proof of address, next of kin details and their National Insurance Number. Every one sits through a personal interview where we go through their details and experience to make an assessment of their suitability.


If the applicants pass this phase of the screening process they then go on to a training session, which involves learning everything from cleaning techniques, health and safety procedures, client relations and time management.

They are also fully familiarised with SelClene's procedures and forms, such as the WERF & KSD forms that are in SelClene's very own client pack.


Over the next few days we then check out the references of those who have shown that they can meet our strict criteria and if these are convincing then we will offer the applicant a cleaning position with a client. When they are working we continue to monitor their performance constantly and welcome feedback from our clients.

The successful applicants take away with them their own copy of the SelClene Training Manual and 'Cleaner's Handbook' as their future performance will be monitored against this.

Only by taking these extraordinary steps to verify our cleaners are we are able to offer you the best, and our unmatched reputation over many years is testimony to the way we have organised SelClene to match your requirements.


We have been operating long enough to know what type of people we want to engage and what type of cleaner YOU want on your premises.